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1.How can I contact you if I encounter any problems? How fast is your response?
24/7 support: Email, Live Chat, WhatsApp/Phone (urgent issues are prioritized) Professional team connection
2.What should I do if the product has quality problems?
• Unconditional Returns: Returns and exchanges are accepted within 30 days of receipt (even after use in water, as long as the seal is tested).
• Two-year warranty: Only the cost of the parts will be charged.
3.How long does it take to ship after placing an order? Is the logistics reliable?
• Lightning Delivery: Orders placed before 4:00 PM on weekdays will be shipped the same day (email notification with the tracking number will be provided).
• Double-insured shipping: All packages are packaged in shock-proof, floating packaging.
• Full traceability: Logistics nodes and customs clearance progress can be viewed in real time on the backend.
4.Do you offer free shipping? What are the restrictions?
Global free shipping threshold: Free shipping to most parts of the world, some remote countries and islands will be calculated and informed of additional shipping fees in advance
What do online reviewers say?
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